Privacy Policy

Introduction

Kavanagar Garjanai respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, create an account, browse products, place orders, make payments, or contact us.

Information We Collect

• Name, email address, and mobile number.
• Account login and profile information.
• Billing and delivery address details.
• Cart, order, product, quantity, variant, and price details.
• Payment method, transaction ID, and uploaded payment proof screenshots.
• Messages or enquiries sent through phone, email, or WhatsApp.

How We Use Your Information

• Create and manage customer accounts.
• Process orders, verify payments, and arrange delivery.
• Save addresses and order history for customer convenience.
• Contact you about order status, payment issues, or support requests.
• Maintain records required for accounting, tax, security, and legal purposes.

Payment Information

We do not collect card numbers or banking passwords on this website. When you pay using UPI, QR code, or bank transfer, we collect the payment method, optional transaction ID, and payment proof screenshot so we can verify and process your order.

WhatsApp and Contact

We may use WhatsApp, phone, or email to respond to enquiries and manage order communication. Messages sent through WhatsApp are also subject to Meta and WhatsApp policies.

Sharing of Information

We do not sell your personal information. We may share information only when needed to process orders, arrange delivery, verify payments, provide support, operate the website, or comply with law.

Data Security

We use reasonable technical and organizational measures to protect customer information from unauthorized access, disclosure, loss, or misuse. However, no website, payment system, or internet service can be guaranteed to be completely secure.

Data Retention

We keep customer, order, address, and payment proof information for as long as needed to complete orders, provide support, maintain business records, meet legal requirements, and resolve disputes.

Your Choices

You may contact us to request access, correction, or deletion of your personal information. Some information may need to be retained where required for order records, accounting, legal compliance, or security.

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.

Contact

Email: [email protected]
Phone: +91 98414 64388 / 94440 55166
Address: KAVANAGAR KAILAYA KUDI, No: 1/8, Manoj Nagar, Shanthi Gears Foundry Road, Kannampalayam, Sulur, Coimbatore, Tamil Nadu 641402